We have set a very high standard of customer facilitation at our dealership and rightly so as all our processes and customer handling skills are purely customer centric. Our provided services and communication with customers is always up to the mark leaving positive impact on them.
Our dealership is known for the quality services but this year we aim to achieve something different. We want to be the ones who give our customers a feeling of belonging, we have to create a perception in the minds of all our customers that whenever they will call Toyota Jinnah Motors…all their worries will be taken care off.
We also give customers new forums, including blogs, where they can Rant & Rave, praising excellent service providers while alerting us to those who fail to meet expectations. By doing so, we hope to improve customer satisfaction at large, while creating a significant feedback loop between businesses and those who are served by them.