CUSTOMER RELATIONS
Our Customer Relations Division and CAC Center (Customer Assistance Center) is committed to assisting customers with their inquiries and complaints.
In line with Toyota’s cornerstone principle – Customer First, our CR department is dedicated to achieving 100% customer satisfaction through 4 key elements.
- Opening a larger window for customers
- Swift and sure handling of inquiries and complaints
- Making the Voice of the Customer (VOC) the basis for corporate renewal
- Improving the corporate image and better informing customers to support sales and service activities
Customer satisfaction is the ultimate objective and strong coordination between all customer touch points is a key ingredient. Our Customer Assistance Center work tirelessly to provide complete support with ultimate objective of gaining the approval and endorsement of our patrons.
SOME OF OUR VALUED COPORATE CLIENTS
- Descon Engineering
- Nestle Pakistan Pvt. Limited
- FWO
- HMR Textiles
- PDA (Peshawar Dev Authority)
- Allied Engineering
- Bahria Town
- Fatima Group
- ICI Pakistan ( Akzonobal Pakistan )
- Nishat Group
- Ideal Pharmaceutical
- NESPAK
- Coca Cola
- Fast Track Construction Company
- City Developers
- Venus Pakistan
